1. site presentation

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, the identity of the various parties involved in the creation and monitoring of the website is clearly stated for its users:

Owner: Otokar Europe SAS – – Rue du Noyer 24, Parc Les Scientifiques De Roissy Lot A-3, 95700 Roissy-en-France
Designer: Gingerminds –

Publication officer: Mr DENIS TOUBLANC –
The publication officer is a natural or legal person.
Host: Gingerminds –


2. terms of use of the website and services offered

Use of the website implies full acceptance of the terms of use described below. These terms of use may be amended or supplemented at any time; users of the website are therefore encouraged to check them regularly.

This website is usually accessible to users at any time. However, Otokar Europe SAS may decide to suspend the operation of the site for technical maintenance purposes. In such instances, Otokar Europe SAS will endeavour to notify users of the dates and times in advance of the interruption.

The website is regularly updated by Otokar Europe SAS. Equally, the legal notices may be amended at any time: They are nevertheless binding on the user, who is encouraged to check them as often as possible in order to familiarise themselves with their content.


3. description of the services provided

The purpose of the website is to provide information about all of the company's activities.

Otokar Europe SAS endeavours to provide information on its website that is as accurate as possible. However, it cannot be held liable for any omissions, inaccuracies or deficiencies in updates, whether of its own doing or of that of third-party partners who provide it with the information in question.

All information provided on the website is for information purposes only and is subject to change. Furthermore, the information featured on the website is not exhaustive. The information is provided subject to amendments having been made since it was posted online.


4. contractual limitations on technical data

The website uses Drupal technology.

The website cannot be held responsible for any material damage linked to its use. In addition, the user of the website undertakes to access the site using modern equipment that is free of viruses and updated with a latest-generation browser.


5. intellectual property and copyright infringement

Otokar Europe SAS is the owner of the intellectual property rights or holds the rights of use for all elements accessible on the website, in particular texts, images, graphics, logos, icons, sounds and software.

Any reproduction, representation, modification, publication or adaptation of any or all of the elements of the website, irrespective of the means or process used, is prohibited without the prior written permission of: Otokar Europe SAS.

Any unauthorised use of the website or any of the elements contained therein will be deemed copyright infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code (Code de Propriété Intellectuelle).


6. Limitations of liability

Otokar Europe SAS cannot be held liable for direct or indirect damage caused to the user's equipment when accessing the Otokar Europe SAS website, either due to the use of equipment that does not meet the specifications indicated in item 4 or due to the occurrence of a bug or incompatibility.

Otokar Europe SAS also cannot be held liable for indirect damage (such as the loss of business or loss of opportunity) resulting from the use of the website

Interactive areas (with the option to ask questions in the contact area) are available to users. Otokar Europe SAS reserves the right to remove, without prior formal notice, any content posted in these areas that contravenes the legislation applicable in France, in particular provisions relating to data protection. Where applicable, Otokar Europe SAS also reserves the right to hold the user civilly and/or criminally liable, in particular in the event of messages featuring racist, offensive, defamatory or pornographic content, irrespective of the medium (text, photographs, etc.).


7. Management of Personal Data

1. OTOKAR EUROPE ("We") are committed to protecting your privacy and your Personal Data. The confidentiality notice sets out the way in which we process and use the Personal Data that we receive when you visit and use our website, and the way in which you can contact us if you have any further questions relating to our handling of your Personal Data.


2.1 We collect and process the names, telephone number, address, company name, email and IP address that you have submitted. This Personal Data helps us to process your request for information.

2.2 In addition to the use and purposes set out above, we may also use your Personal Data to manage and improve this website, for our internal archives, for statistical analyses (where applicable), and as a component of our customer relation procedures.


4.1 We have measures in place, at a technical and organisational level, to protect your Personal Data against loss, illegal access, etc. The number of persons who have access to your Personal Data is limited, and only those individuals associated with OTOKAR who need to handle your Personal Data will have access to your Personal Data.

4.2 We will also share your Personal Data with suppliers and partners who carry out services on your behalf, such as maintaining this website and sending emails.


We retain Personal Data for as long as is required to accomplish the purposes for which the Personal Data was collected. This means that we delete your Personal Data which is no longer needed to process a request or an order, or to manage your account or our customer relations, after 3 years. Statistics which have been anonymised may subsequently be saved.


6.1 OTOKAR EUROPE is the data controller for your Personal Data. This means that you are responsible for ensuring that your Personal Data are processed correctly and in accordance with the applicable laws. The Data Protection Officer can be contacted by e-mail at

6.2 You have the right to know what Personal Data relating to you is being processed, and you can request a copy of this data. You have the right to have incorrect information relating to you corrected and, in certain cases, you may request that we delete your Personal Data (if, for example, the Personal Data is no longer needed to meet the obligations of a contract entered into with you). If you have given your consent to having your Personal Data processed for a specific purpose, you may withdraw your consent at any time. If you wish to withdraw your consent, you must contact us via the contact details provided in Section 6.3. You also have the right to object to your Personal Data being processed in a particular way, and to request that the way in which your Personal Data is processed is restricted. Please note that limiting or deleting your Personal Data may result in us being unable to meet our obligations as concerns the present contract entered into with you. You also have the right to extract your Personal Data in a machine-readable format and to transfer the Personal Data to another responsible party.

6.3 For any questions relating to the way in which we process the Personal Data concerning you, or on the way in which you can exercise your rights in accordance with Section 6.2, please see our Data Protection Policy page or contact us:

  • By e-mail at
  •  By phone on 01 34 38 76 76
  • By post at the address indicated above

6.4 If you have any objections or concerns regarding the way in which we process your Personal Data, you have the right to file a complaint with the relevant supervisory authority with responsibility for data protection.


If any changes are made concerning the processing of your Personal Data, we will notify you by publishing an updated version of this privacy notice on


8. hyperlinks and cookies

The website contains a number of hyperlinks to other sites, set up with the permission of Otokar Europe SAS. However, it is not possible for Otokar Europe SAS to check the content of any sites visited in this way and therefore we do not assume any responsibility for this.

Browsing the website may result in the installation of cookies on the user's computer. A cookie is a small file that cannot be used to identify the user but which records information relating to the browsing of a website by a computer. The purpose of data obtained in this way is to facilitate subsequent browsing of the website and to enable various measures relating to visit frequency.

Refusal to install a cookie may make it impossible to access certain services. However, the user may configure their computer to refuse the installation of cookies, as follows:

In Internet Explorer: Tools tab (gear-shaped pictogram in the top right) / Internet options. Click on Privacy and Block all cookies. Confirm with OK.

In Firefox: At the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the storage rules to: Use custom settings for history. Finally, uncheck the box to disable cookies.

In Safari: Click on the menu icon (represented as a gear) in the top right of the browser. Go to Settings. Click on Show advanced settings. In the "Privacy" tab, click on Content settings. You can block cookies in the "Cookies" tab.

In Chrome: Click on the menu icon (represented by three horizontal lines) in the top right of the browser. Go to Settings. Click on Show advanced settings. In the "Privacy" tab, click on Preferences. You can block cookies in the "Privacy" tab.


9. applicable law and jurisdiction

Any disputes relating to the use of the website are subject to French law. Exclusive jurisdiction is granted to the competent courts of Paris.


10. main laws involved

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (General Data Protection Regulation).

French Data Protection Act no. 78-87 of 6 January 1978, in particular as modified by Law No. 2004-801 of 6 August 2004 on Information Technology, Data Files and Civil Liberties.

Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy.


11. terminology

User: Internet user who logs on and uses the aforementioned website.

Personal Data: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (Article 4, French Data Protection Act no. 78-17 of 6 January 1978).